Warranty Request Form

For plumbers and merchants only – if you are a homeowner please contact your plumber or the branch where you purchased your product.

In order to be processed, all fields must be filled out.

Request Details
Product Information
Installation Details

Plumber Details

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NOTE: All warranty claims are subject to the Felton warranty terms and conditions. Claims will only be processed if accompanied by a completed form and receipt of the defective product.

If product has failed and does not comply with Felton warranty conditions, or it is not considered to be a manufacturing defect, there could be a service and / or product charge

If you have received a suspected warranty or faulty product, please contact Felton before submitting the warranty form so our staff have an opportunity to offer technical support and advice in resolving the issue.

Contact Felton on 1800 792 760.